Grand Reef Casino Review

Grand Reef Casino Overview

$ 750 Signup Bonus

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Full Review

Software and Games

Grand Reef Casino’s gaming software provider, Playtech, prides itself on perfecting the quality of its games and innovatively releasing games of all kinds of themes. Playtech has been in operation since 1999 and powered the first European land-based casino to go online. Playtech has enjoyed over 15 years of consistent growth and expansion and prides itself on its professionalism, with offices all over the globe and employs highly skilled and motivated specialists in designing its games.

With Playtech as its gaming software provider, Grand Reef Casino offers solid quality Slot (including classic and video slots), Table Games, Blackjack and other table games. These games are all well-organized; players can access all the games under the blue ‘Games’ tab situated on the top-left corner of the screen. These are further divided into game categories such as ‘Classic Slots’, ‘Video Slots’, ‘Card and Table Games’, ‘Video Poker’, ‘Arcade Games’, and more.

• Slots: Neptune’s Kingdom, Crazy 7, Reel Classic series, Alchemist’s Lab, Everybody’s Jackpot, Jackpot Giant, Gladiator, Great Blue, Pharaoh’s Secrets, Gladiator Jackpot, Fruitmania, Pink Panther, Queen of Wands, Captain’s Treasure, The Great Ming Empire, and many more.
• Blackjack: American Blackjack, Progressive Blackjack, Blackjack Switch, Blackjack Surrender, Perfect Blackjack, 21 Duel Blackjack, Lucky Blackjack and more.
• Roulette: American Roulette, French Roulette, European Roulette, Video Roulette, Clue Roulette, 3D Roulette, Roulette Pro, Multi-wheel Roulette, Newar Roulette, Penny Roulette and more.
• Video Poker: Jacks or Better, All American, 2 Ways Royal, Megajacks, Deuces Wild, 10’s or Better and more
• Others: Arcade Games, Baccarat, Craps, Scratch Cards and many more.

Bonuses and Promotions

Grand Reef Casino offers new players welcome bonuses for the first five deposits:

• 150% match bonus up to $750 free on the first deposit
• 175% match bonus up to $875 free on the second deposit
• 200% match bonus up to $1,000 free on the third deposit
• 225% match bonus up to $1,125 free on the fourth deposit
• 250% match bonus up to $1,250 free on the fifth deposit

Grand Reef Casino goes runs on top gear when it comes to offer a whopper of a Welcome bonus totaling to $5000 as bonuses on the first 5 deposits.

One of the major terms and conditions associated with the welcome bonus is a turnover requirement of 40x for new players and 30x for existing players.

Moreover, a $50 free bonus is awarded to players who can invite friends to register and set up an account with a minimum of $25.

Payments and Banking

Below lists the various payment methods accepted by Grand Reef Casino:

• Visa/MasterCard (Instant deposit time)
• Wire Transfer (Instant deposit time)
• Neteller (Instant deposit time)
• Skrill (Instant deposit time)
• Entropay (Instant deposit time)

Currently Grand Reef Casino accepts the following currencies as deposits:

• Australian Dollars
• New Zealand Dollars
• Canadian Dollars
• US Dollars
• Euro
• British Pounds
• Indian Rupees

Customer Support

Grand Reef Casino’s customer support team consists of some of most well trained and dedicated staff that you’ll find anywhere and their organization is truly impressive; there are emails set up for each particular type of customer inquiry, such as Customer services inquires, promotion and marketing queries and technical queries. Also, there are 4 phone numbers set up. Grand Reef Casino’s customer support team is constantly on standby, 24 hours a day, 365 days a year.

Support telephone numbers: International: +44 203 139 9035 | New Zealand: 0800 446 155

Canada: 1 855 582 4591 | Australia: 1 800 824 591

Email support

support@grandreefcasino.com – Customer support services
cashier@grandreefcasino.com – Deposit, withdrawal and banking questions
marketing@grandreefcasino.com – Promotion and marketing queries
manager@grandreefcasino.com – Overall operation of the casino
pitboss@grandreefcasino.com – Questions about games and comp points
techsupport@grandreefcasino.com – Software or technical queries
vip@grandreefcasino.com – VIP questions, comments or suggestions
security@grandreefcasino.com – Queries relating to security of the site, games and/or software
info@grandreefcasino.com – General queries and information

Verdict

Grand Reef Casino’s games are of exceptional quality, each displaying crisp graphics and animations. There is a drawback to be noted about the games, however, Grand Reef Casino lacks variety in their games and the fact that players must download the gaming software before being able to play the games is a bit of a hassle and hinders players’ convenience. However, Grand Reef Casino has done an excellent job in organizing both its games and its customer support, directing customers to precisely whatever it is that they need. Moreover, Grand Reef Casino accepts most of the major payment methods and currencies. Finally, the welcome bonuses are generous and are a great way to get players hooked.